We want you to be happy with Attendance Mitra. This policy explains how refunds and cancellations work for purchases made via Razorpay.
1. Eligibility for refund
- Refund requests must be made within 7 days of the payment date.
- Refunds are considered when the Service is genuinely non-functional on your device and our support team could not resolve the issue.
- The ₹99 lifetime plan is non-refundable after 7 days from purchase.
- The ₹49 yearly plan is non-refundable after 7 days; you may cancel auto-renewal any time.
2. How to request a refund
Email mitraattendance@gmail.com with your registered email, order ID and reason. We respond within 2 business days.
3. Processing time
Approved refunds are processed via Razorpay back to the original payment method within 5–7 business days.
4. Cancellation
You may cancel your subscription any time from within the app or by writing to us. Access continues until the end of the billing period already paid for.
5. Contact
Attendance Mitra · Email mitraattendance@gmail.com · WhatsApp +91 79743 93146.